Why Your Google Ads Arent Working (8 Common Mistakes to Fix)

Gary Pettigrew

🚫 Why Your Google Ads Aren’t Working (8 Common Mistakes to Fix)
You're spending money, getting clicks… but no conversions. That’s the frustrating reality for many advertisers. Often, the issue isn’t the platform — it’s how you're using it. Here are the 8 most common mistakes (and fixes) to get your Google Ads back on track.
📉 The Google Ads Reality Check
Before diving into fixes, let’s look at the big picture.
Industry Stats:
-
Average conversion rate: 2.35%
-
Top 25% advertisers: 5.31%+
-
65% of small businesses use Google Ads
-
Average cost-per-click: $2.32
👉 If you're not seeing meaningful ROI, it's likely due to the issues below — not bad luck.
❌ Mistake #1: Targeting Too Broad Keywords
Why It’s a Problem:
Broad keywords eat your budget fast — and attract unqualified traffic. For example, the keyword “marketing” could trigger your ad for someone searching for “free marketing classes,” which has no buying intent.
Symptoms:
-
High impressions but low CTR
-
Lots of irrelevant clicks
-
Poor Quality Score
The Fix: Go Long-Tail
-
Use 3–5 word phrases that reflect buying intent.
-
Add local modifiers: city, neighborhood, service area.
-
Focus on commercial intent: people ready to act or buy.
-
Use “Phrase” and “Exact Match” types to tighten targeting.
âś… Better Keyword Examples:
-
“best CRM software for real estate”
-
“emergency plumbing Los Angeles”
-
“buy noise-canceling headphones online”
Tools to Use:
-
Google Keyword Planner – to find high-value, relevant terms
-
SEMrush or Ahrefs – to spy on competitor keywords
-
Answer the Public – to discover question-based intent keywords
❌ Mistake #2: Ignoring Negative Keywords
Why It’s a Problem:
If you're not excluding irrelevant search terms, your ads could appear for non-buying audiences, like job seekers or DIY-ers.
Real-World Examples:
-
You sell premium software but your ad shows for “free software download.”
-
You're a marketing agency, and your ad triggers for “marketing jobs.”
What to Do:
-
Add negative keywords like:
- "free," "jobs," "careers," "cheap," "reviews"
-
Use all match types for negatives: broad, phrase, and exact.
-
Monitor the Search Terms Report weekly and refine.
-
Build shared negative keyword lists across ad groups and campaigns.
❌ Mistake #3: Poor Ad Copy That Doesn't Convert
Why It’s a Problem:
Bland, generic ads don't stop the scroll. Users scan results quickly — and if your ad isn’t compelling, it gets ignored.
Weak Example:
Headline: “Digital Marketing Services”
Description: “We offer services for businesses. Call us today.”
What Works Better:
Headline: “Grow Faster With Proven Digital Marketing”
Description: “3X More Qualified Leads in 30 Days. Free Strategy Session.”
Best Practices:
-
Include keywords in headlines for relevance.
-
Speak directly to pain points or goals.
-
Offer a clear benefit: time savings, ROI, free audit, etc.
-
Include strong CTAs like “Schedule Your Demo” or “Get Instant Quote”.
-
Use extensions: sitelinks, callouts, price, location.
❌ Mistake #4: Sending Traffic to the Wrong Landing Pages
Why It’s a Problem:
If your ad promises one thing but your landing page delivers something else, people bounce. Worse — Google penalizes your Quality Score.
Common Issues:
-
Ads link to homepage instead of a relevant page.
-
No alignment between ad text and on-page content.
-
Distractions: multiple CTAs, menus, or outbound links.
-
Page lacks trust-building elements.
The Fix: Use Dedicated, Focused Landing Pages
-
Match the headline and copy with the ad.
-
Use a single CTA (“Get My Free Quote,” “Download Now”).
-
Remove top nav for fewer exit points.
-
Include social proof: logos, testimonials, reviews.
-
Optimize for mobile and fast load speed (under 3 seconds).
❌ Mistake #5: Not Using Conversion Tracking
Why It’s a Problem:
You can’t manage what you don’t measure. Without tracking, you’re flying blind and wasting ad spend.
What to Track:
-
Form submissions (leads)
-
Phone calls (60+ seconds = qualified)
-
Email signups
-
Downloads (whitepapers, PDFs)
-
Transactions or revenue
-
Quote or appointment requests
Tools You Need:
-
Google Ads conversion tags
-
Google Analytics 4
-
Google Tag Manager
-
CallRail or similar for phone tracking
đź› Set this up before running a single ad.
❌ Mistake #6: Wrong Bidding Strategy
Why It’s a Problem:
The wrong bidding strategy for your budget or goals leads to overspending or missed opportunities.
Manual Bidding Is Best When:
-
You’re just starting out
-
You have less than 30 conversions/month
-
You need precise control over cost-per-click
-
Budget is under $500/month
Automated Bidding Works When:
-
You have solid conversion data (30+ per month)
-
Your goal is ROAS or CPA
-
You want to save time and let Google's AI optimize
-
You have a larger budget ($1,000+/month)
Match Your Strategy to the Goal:
-
Maximize Conversions = when you want volume
-
Target CPA = when cost per lead matters
-
Target ROAS = for e-commerce profitability
-
Maximize Clicks = brand awareness or new accounts
❌ Mistake #7: Not Optimizing for Mobile
Why It’s a Problem:
Over 60% of Google searches now happen on mobile. If your ads or landing pages aren’t mobile-friendly, you’re losing sales.
Mobile Fixes:
-
Create mobile-preferred ads with short headlines.
-
Add click-to-call extensions for service-based businesses.
-
Use fast-loading mobile landing pages with compressed images.
-
Test entire funnel (ad → form → thank-you) on mobile.
-
Include location extensions for local business visibility.
📱 Speed matters. Aim for mobile page loads under 2.5 seconds.
❌ Mistake #8: Impatience and Constant Changes
Why It’s a Problem:
Google's algorithm needs time to learn. Frequent changes reset this learning and stall progress.
What Not to Do:
-
Making daily changes to keywords, budgets, or ads
-
Killing campaigns before 7 days of data
-
Running too many tests at once
What to Do Instead:
-
Let campaigns run 7–14 days before analyzing performance.
-
Make one change at a time (e.g., ad copy → wait → adjust bids).
-
Allow automated bidding to run at least 2 weeks.
-
Wait for 30+ conversions per variation before judging A/B tests.
⚡ Quick Win Action Plan
Break your optimization into clear weekly sprints:
đź—“ Week 1: Fix the Foundation
-
Set up conversion tracking
-
Build a solid negative keyword list
-
Audit landing pages for relevance and clarity
đź—“ Week 2: Campaign Optimization
-
Rewrite ads to focus on benefits and pain points
-
Add ad extensions (callouts, sitelinks, structured snippets)
-
Adjust keyword match types
đź—“ Week 3: Performance Tuning
-
Pause low-performing keywords
-
Adjust bids and budgets based on performance
-
Test new ad copy variants
đź—“ Week 4: Advanced Tactics
-
Switch to automated bidding (if eligible)
-
Set up remarketing audiences
-
Scale winning campaigns and pause underperformers
📊 Key Metrics to Watch Daily
-
CTR (Click-Through Rate): Aim for 2%+
-
Quality Score: Strive for 7–10 on main keywords
-
Conversion Rate: Target 2–5%
-
Cost Per Conversion: Constantly optimize down
Also Monitor:
-
Search Terms Report (for new negatives)
-
Impression Share (are you showing enough?)
-
Dayparting Performance (which times convert best?)
-
Device Performance (mobile vs. desktop)
🚀 Advanced Google Ads Strategies
Remarketing
-
Website visitors who didn’t convert
-
Past customers for repeat buys
-
Lookalike audiences (similar to converters)
Smart Audience Targeting
-
In-market audiences (people actively shopping)
-
Custom intent (your own target keywords)
-
Demographic filters (age, income, location)
Campaign Types to Test
-
Search – for high-intent traffic
-
Display – for retargeting or awareness
-
YouTube – for storytelling or product explainer
-
Shopping – if you sell physical products
đź’¸ Budget Allocation Strategy
Prioritize Spending:
-
Branded campaigns – cheap clicks, high conversions
-
Bottom-of-funnel keywords – transactional intent
-
Competitor bidding – steal high-value clicks
-
Top-funnel awareness – long-term brand building
Sample Budget Split:
-
40% → proven campaigns (ROAS-positive)
-
30% → new keywords/ad groups
-
20% → remarketing audiences
-
10% → display or awareness campaigns
đź§ Final Thought
Google Ads isn’t a set-it-and-forget-it platform. Success comes from consistent testing, data-backed decisions, and building the right infrastructure from day one. If you fix these eight mistakes and give your campaigns room to breathe, you’ll start seeing the ROI you’ve been hoping for.